Uninstalling Clarity

Follow these steps to remove ERP Suites Clarity from your system.

First, find your installation location.

Click Settings in the left sidebar and select Collector. You can find the Install Location in the Overview section.  

Install Location-1

Next, stop the Collector and Watcher Services 

Go to your Install Location and open Services to find the ERPS_Collector and ERPS_Watcher. Right-click and 'Stop' the  ERPS_Collector and ERPS_Watcher as shown in the image below. 

Stopin the Collector and Watcher from Running

Finally, uninstall Clarity. 

  1. Open a command prompt as administrator and navigate to the Ocelli_RC folder (sometimes this can be named 'Clarity' instead of 'Ocelli'. 

    Navigate to Ocelli_RC folder
  2. In the Ocelli_RC directory, type nssm remove ERPS_Collector and press Enter to execute. 
  3. Click Yes when prompted to remove the service. 

    Remove Service
  4. Next, type nssm remove ERPS_Watcher and press Enter to execute.
  5. Click Yes when prompted to remove the service. 
  6. A message confirms you have successfully uninstalled the services.  

    Confirmation Message to show that services were deleted
  7. Now you can delete the Ocelli_RC folder to clean up.