Adding a new user in Clarity

The key to adding a new user is found on Clarity’s Collector Settings and Status page.


Find your company Client Key to register a new user 

  • Click Settings in the left sidebar and select Collector.
  • Then, look for the Client Key column in the table at the top of the page.
    This is your company’s unique key to Clarity.
  • Copy the key, then log out of your account to return to the Clarity login page.
  • Click the Sign up link, enter the new user’s name and your client key.
  • Then, set a password to complete registration.

client key

Change your password

New users can change their password the first time they log in.

  • Instruct your new user to click on their username in the top navigation bar.
  • Select Settings from the dropdown menu.
  • The Change Password button is located in the Information section at the top of the page.