The key to adding a new user is found on Clarity’s Collector Settings and Status page.
Find your company Client Key to register a new user
- Click Settings in the left sidebar and select Collector.
- Then, look for the Client Key column in the table at the top of the page.
This is your company’s unique key to Clarity. - Copy the key, then log out of your account to return to the Clarity login page.
- Click the Sign up link, enter the new user’s name and your client key.
- Then, set a password to complete registration.
Change your password
New users can change their password the first time they log in.
- Instruct your new user to click on their username in the top navigation bar.
- Select Settings from the dropdown menu.
- The Change Password button is located in the Information section at the top of the page.